Nava Dristi Eye Hospital emergency service provides rapid medical and surgical care for urgent, acute, or sight-threatening eye conditions. Our emergency department operates 24 hours a day, 7 days a week, utilizing a triage system where patients are treated based on the severity of their injury rather than their arrival time.Â
Core Functions of the Service
- Rapid Triage: Optometrists or Ophthalmic Assistants quickly check patients to assess how urgently they need care.
- Sight Protection: Immediate medical or surgical treatments stop permanent vision loss.
- Expert Staffing: On-site teams include specialist eye doctors, residents, and Ophthalmic Assistant.Â
Common Conditions Treated
- Ocular Trauma: Penetrating injuries, cuts, or blunt impacts to the eye.
- Chemical Burns: Acid or alkali splashes requiring immediate, deep flushing.
- Sudden Vision Loss: Unexpected blindness or severe blurriness occurring within hours.
- Severe Eye Pain: Intense pain often paired with headaches, nausea, or redness.
- Foreign Bodies: Metal, glass, or wood pieces stuck in the cornea or eyelid.
- Acute Infections: Severe, rapidly worsening eye infections or post-surgical issues.Â
What is Not Covered
- Routine Checks: Standard eye exams or glasses prescriptions.
- Old Symptoms: Long-standing eye conditions that have not changed for weeks.
- Medication Refills: Repeat prescriptions for chronic eye drops
FAQs
Questions? We’ve got answers
+ − What counts as an eye emergency?
You should go straight to the emergency room if you experience:Â
- Sudden loss of vision or severe blurriness.
- Chemical spills or splashes in your eye.
- Physical trauma, cuts, or foreign objects stuck in the eye.
- Severe eye pain accompanied by headache, nausea, or redness.
- New flashes of light or a sudden increase in floating spots.Â
+ − When is the emergency department open?
- 24/7 availability is the standard for most dedicated eye hospitals.
- Continuous care is provided during nights, weekends, and public holidays.Â
+ − Do I need an appointment or referral?
- No appointments are needed for emergency medical care.
- Walk-ins are accepted immediately at the emergency registration counter.
- Patients are prioritized based on the severity of their injury, not arrival time.Â
+ − What should I do before arriving at the hospital?
- Do not rub or press your injured eye.
- Flush with clean water for 15 minutes if chemicals hit the eye.
- Do not try to remove objects that are deeply embedded in the eye.
- Cover the eye loosely with a clean shield or cloth to protect it.
+ − How long is the wait time?
- Critical cases (like chemical burns) are treated instantly upon arrival.
- Average wait times for stable patients vary by patient volume but are kept as short as possible.Â
+ − What services are available in the emergency unit?
- Urgent surgeries for retinal detachments or globe ruptures.
- Specialist consultations for pediatric eye injuries or acute glaucoma.
- Immediate medication administration including pressure-lowering drops or antibiotics
